SERVICES

IFA SURVEYS & ADDITIONAL SERVICES

SURVEYS

 

We are often asked by businesses of all descriptions to carry out Surveys amongst the Industry.

This is a service that we are able to provide for you, although we regret that we are unable to supply lists of contacts for sale or rent. Also the results of any survey will be supplied anonymously as we are unable to disclose the contact details of any respondent.

Subject to regulatory requirements, we can carry out a survey on your behalf by using your own customer data.  These results can be reported to you in full.  These satisfaction surveys can help most growing IFA business by giving them insight on a range of topics. In addition we have worked with service providers, such as Investment Houses, DFM Life Companies etc. and have obtained industry insights for them.

 

How it Works

As a starting point, we will discuss with you what you are hoping to achieve by carrying out the survey and can provide helpful suggestions as to the question set or subject to approval use your own set of questions.

It is a well-known fact that how surveys ask a question can dramatically influence the answers received. We will work with you to ensure that the results you receive are accurate and not skewed as a result of the way questions have been asked.

If there is an opinion you would like from a specific person or company, we will do our best to contact them on your behalf.

With today’s technology, the ability to create, design and distribute surveys has increased  enormously,  we are able to design sophisticated surveys which will help provide you with insightful data and minimise the pitfalls  such as “survey fatigue” which prevent many surveys obtaining  meaningful feedback

 

Typically surveys we have conducted have provided information on:

 

  • Customer Satisfaction
  • Market Research
  • Brand Awareness
  • Product Launches
  • Social Media

Data Base Marketing

If you have your own database and would like to contact them on a regular basis with say a company newsletter and receive feedback on open rates, engagement etc,  please contact our office  and we will outline how we can assist.

We can also manage mailings for you such as product information documents

Please complete the contact form below with a brief description of your enquiry and we will contact you as soon as possible.

If the service you require is not listed on our website, please contact our office by telephone or e-mail and we will do our best to assist.

We also welcome any general business question you may have. We have a very established and wide range of industry contacts at all levels up to company CEOs

If we don’t know the answer, we can usually steer you in the right direction.

GET IN TOUCH

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Harrison Spence Limited
Lincombe Keep
Lincome Drive
Torquay
TQ1 2HQ

 

Standard Office Hours
Monday to Friday 9.00am-5.00pm
(outside of these hours by arrangement)
We are happy to schedule calls at a time to suit you  from 8.00am to 8.00pm
Face to Face meetings can be arranged at a location convenient  to suit your needs.